Housing

Payment Options

Family & Community Services (FACS) - Housing offers five easy payment options to pay your rent, water and other accounts.

Rent Deduction Scheme (RDS)

If you receive an income from Centrelink, you can have your FACS Housing payments automatically deducted from your pension/allowance. The scheme is voluntary and completely free and you can withdraw from the scheme at any time. Simply complete an Authority for Rent Deduction form available at your local FACS Housing office.

Bond Loan Deduction Scheme (BLDS)

If you receive an income from Centrelink, you can have your Rentstart Bond Loan payments automatically deducted from your pension/allowance. The scheme is voluntary and completely free and you can withdraw from the scheme at any time. Simply complete an Authority for Bond Loan Deduction form available at your local FACS Housing office.

Pay Online: You will be transferred to a secure link to process your transaction

Internet

Make your payments via a secure online page.

Housing payments

To pay rent, water and other tenancy related charges you will need your rent payment reference number (PRN) for all payments. Allocate the amount you wish to pay for each account (ie. rent, water etc) and follow the instructions to complete the transaction.

You will be transferred to a secure link to process your transaction.

Rentstart Bond Loans

To repay your Rentstart Bond Loan you will need your bond loan payment reference number.

You will be transferred to a secure link to process your transaction.

If you need assistance, please phone 1800 422 322.

Link to BPAY

BPAY®

Pay your FACS Housing accounts by telephone or via internet banking 24 hours a day, 7 days a week. To use BPAY, or if you require assistance with BPAY, you must contact your financial institution.

To pay rent, water and other tenancy related charges you will need the FACS Housing Biller Code (334292) and the relevant payment reference number (PRN) found on your quarterly statement (ie. Rent,water etc).

To repay a Rentstart Bond Loan you will need the FACS Housing Bond Loan Biller Code (203570) and your Bond Loan payment reference number.

If you would like more information about BPAY, click on the link below.

Australia Post Billpay image

Service NSW

In person

Pay in person at any Australia Post Office or at a Service NSW Centre with your Rent Payment Card or your Bond Loan Payment Card. You can pay by cash, EFTPOS or cheque.

Top of page

www.facs.nsw.gov.au