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Appealing & Reviewing Decisions
A tenant or applicant can ask for a decision by Housing NSW to be reviewed, if they believe that:
- The decision is contrary to Housing NSW policy, or involved a poor interpretation of policy, or
- The procedures used to reach the decision were incorrect.
The review will:
- Reconsider the original decision, and
- Decide whether Housing NSW policy and procedures have been applied correctly and fairly.
For more information see the Client Service Delivery and Appeals Policy.