How to contact DCJ Housing
Last published 01 Jun 2020
You can contact us a number of ways:
- Visit our website at www.dcj.nsw.gov.au
- Phone 1800 422 322
- Email feedback@facs.nsw.gov.au
- Visit your local DCJ office
- Locked Bag 5000 Parramatta NSW 2124
DCJ Housing website
https://www.facs.nsw.gov.au/housing
Our website has:
- our latest news, information and policies
- fact sheets, and other useful information you can download
- Instructions about how to give us your feedback
- local DCJ office addresses and key phone numbers
- contact information for other useful organisations.
Housing Contact Centre
The Housing Contact Centre offers:
- help 24 hours a day, 365 days a year
- a preset menu that will direct your enquiry to the service you need including:
- applications for housing assistance
- general housing enquiries
- reporting fraud and corruption
- feedback
- rentstart information.
How to contact DCJ Housing
If you are Aboriginal or Torres Strait Islander and wish to speak to an Aboriginal operator, just choose the relevant menu option (available Monday to Friday 9am – 5pm).
We give free, confidential language services to clients who may need housing information or help. Call 1300 652 488 to arrange a translator to speak in the language you need.
You can report fraud, misconduct or corruption through our feedback tab. Your report is confidential and we treat it seriously
Visit an office
You can phone or visit any of our local DCJ offices. Most DCJ offices are open Monday to Friday from 9am to 5pm. Our website provides a full list of our local DCJ office address and phone numbers under ‘Contact Us’.
Write to us
Our Head Office address is: | Our postal address is: |
|---|---|
223-239 Liverpool Road, | Locked Bag 4001, |
You can also write to your local DCJ office. You can find the address on our website. Search for ‘Find DCJ Housing Offices’ at: www.dcj.nsw.gov.au