Community and Private Market Housing Directorate

Policies and Fact Sheets

FACS has developed a series of policies and fact sheets to help organisations wishing to manage community housing properties and services.

FACS policies cover how community housing providers assist clients and address tenants’ responsibilities.


  • FACS policies provide information about community housing access; asset management or ownership; eligibility; water charges; setting rent; allocating resources and Transitional Housing Plus.
  • Other policies relating to housing assistance generally, for example: eligibility for social housing, help with renting privately and applying for housing assistance can be found on the Housing Pathways website.  

Fact Sheets

  • FACS fact sheets provide information about managing or living in community housing.
  • Other fact sheets about housing assistance generally, or about applying for housing assistance, are found on the Housing Pathways website.