Purpose & Values

Our purpose

Helping build a stronger community by providing housing solutions for people in need.

In working towards this purpose Housing NSW:

  • works with other departments, agencies and other organisations to address homelessness in NSW
  • manages NSW’s public housing portfolio
  • funds and regulates the provision of community housing and crisis accommodation
  • manages Aboriginal public housing for the Aboriginal Housing Office
  • plays a key role in developing policy and supporting relationships to increase access to the supply of affordable housing across NSW
  • provides a range of products and services to assist people into the private rental market and home ownership and
  • provides policy advice to government and manages the Housing Act 2001 and associated legislation.

Our values

Our values outline the behaviours that we will demonstrate in working towards our purpose.

  • We make a difference

We are committed to making a sustainable difference to social outcomes. We are committed to achieving this with fairness and integrity. We aim to make our actions socially, economically and environmentally sustainable.

  • We help

We are committed to helping people in need.  We try to understand and respond compassionately to our client’s circumstances. We empower people to make informed decisions.

  • We work together

We are committed to treating everyone with respect – each other, our clients, our partners and the broader community.  We work as a team, while remembering that we are individually accountable.  We work towards finding practical and affordable solutions.

  • We are part of the community

We are committed to serving and strengthening the community. We aim to work with our partners.