Public housing tenants are required to pay for water. This charge is in addition to the tenant’s rent.
If you are a public housing tenant you will pay either a ‘percentage water charge’ or an ‘actual water charge’. This is determined by whether your property has a shared or a separate water meter and whether Housing NSW receives sufficient usage information from the local water authority to determine your water usage.
If you reside in a shared metered property you pay a percentage of your actual rent as a water usage charge. A maximum weekly charge applies to this charge. The percentage rate and the maximum charge are reviewed each year.
If you reside in a separately metered property you pay for the actual water you use.
This policy also applies to Aboriginal Housing Office tenancies.
Tenants do not pay for connection, sewerage and other charges not related to water usage.
Payment of Water Charges
Water usage charges must be paid weekly or fortnightly into your separate water usage account.
For more information about paying your water or making other payments, see payment options.
You can also read the Payment Options Fact Sheet (PDF file, 192KB).
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