Tenant Participation Resource Services Program

The Tenant Participation Resource Services Program is a Housing NSW initiative to provide social housing tenants with increased access to information, advice and opportunities to more actively participate in processes related to their housing, as well as to engage in their communities.

Housing NSW announced the new program in September 2008 to commence from July 2009. A total of nine Tenant Participation Resource Services (TPRS) will be funded across NSW to deliver activities that were previously funded under two separate Housing NSW’s tenant participation programs: Regional Tenant Resource Services (RTRS) and Public Tenant Councils (PTC).

Program Outcomes and Guidelines

The TPRS Program goals are to ensure social housing tenants:

• are engaged in communities
• have their needs and priorities identified and considered in planning and service delivery
• are informed about their rights and responsibilities and are supported with their housing needs
• have skills and resources to participate in community life
• receive services that are coordinated, flexible and responsive to their needs.

The TPRS Program Guidelines describe the operations of the core and innovative streams of the Program. All TPRS providers will be required to operate within these Guidelines.

Current Tenant Participation Resource Service providers

In early 2009, Housing NSW announced the nine service providers across NSW that will operate over two years, from July 2009 to June 2011. The providers are:

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