A prequalification scheme has been established to support the procurement of specialist homelessness services from 1 July 2014. All providers who have applied to the scheme have now been advised of their application outcome. Please see the full list of prequalified providers (PDF).
Please note the list is at the legal entity name level. Where organisations have applied as part of a consortia/joint working arrangement it is only the lead entity that is shown on the list. Where the lead entity has applied multiple times, the organisation is recorded once on the list. The organisation name is displayed as it is recorded on the ABN register. For more information, please refer to the Frequently Asked Questions (PDF).
On 27 November 2013, the Minister for Community Services announced a new needs-based funding model as part of the NSW Government’s commitment to addressing and reducing homelessness. For more information, download the Minister’s media release (PDF). This media release has been revised to reflect updated figures. Further information relating to this announcement will be published once tenders are fully open.
A new contracting approach will operationalise key elements of the Going Home Staying Home reform. A competitive tender is the fairest and most transparent mechanism for allocating available funding given the expiry of NPAH funding and the need to achieve change.
A Resource Allocation Model (RAM) was developed to guide the distribution of resources under the new contracting strategy. The RAM sought to ensure that:
- resources allocated based on client need, preferred service approaches, government targets, regional circumstances and SHS priorities
- resource allocation decisions being transparent and informed by qualitative and quantitative data, including local knowledge where relevant
- those accountable for service delivery have input into planning decisions - directly or through their representative industry bodies; and
- available resources used in the most cost effective way building on other contributions.
Using the population as a starting point, the RAM takes into account a range of factors that contribute to homelessness and increases its risk, such as socio-economic disadvantage, age, income, overcrowding, rate of domestic violence assaults, mental health, the misuse of alcohol and other drugs and remoteness. Client complexity is then factored in, and a needs index is applied to account for differences in service delivery costs in different Districts.
The redistribution of resources is essential to ensure that people who are homeless, or at risk of homelessness, are able to access better services at their place of origin. Please refer to the Resource Allocation fact sheet (PDF) for more information. An overview of the methodology used to develop the RAM is provided in the Deloitte Access Economics Resource Allocation Model for Specialist Homelessness Services report (PDF).
Given the special circumstances in the inner Sydney area, a separate, collaborative planning approach and tender process has been developed for specialist homelessness funding in this area. For more information, download the Inner city Sydney procurement approach fact sheet (PDF).
Over the past twelve months, the Department of Family and Community Services, Housing NSW has been working with the sector on the Going Home Staying Home reform program. We have been working on developing a new resource allocation model, service delivery framework, industry and workforce development strategies as well as on promoting innovation and reconfiguration of services.
The Minister has now written to all existing providers funded under the Specialist Homelessness Services Program, as well as NGO providers of projects funded under the Transitional National Partnership Agreement on Homelessness about the Going Home Staying Home contracting approach.
This contracting approach will allow the Government to reallocate available funding fairly and transparently in a timeframe that allows contracted services to start being delivered from 1 July 2014.
Through the NSW Government eTendering website, a prequalification scheme has been established to enable organisations to demonstrate their ability to deliver specialist homelessness services. Establishing a scheme of prequalified providers means that funding can be allocated efficiently and effectively. The application process for the prequalification scheme opened on Monday 23 September 2013 and closed at 5pm on Friday 18 October 2013.
Practice Guidelines have been developed to assist SHS providers to continue to innovate, build on lessons learned across the sector and bring together evidence that supports the most effective ways to address homelessness in NSW. The guidelines focus on:
- SHS outcomes and role within a broader homelessness service system,
- service delivery framework and design,
- streamlined access, and
- quality assurance system
The current version of the practice guidelines (PDF) has been updated and further expanded to include more information regarding brokerage funding for SHS clients and providing support to unaccompanied children under 16 years. Specific guidance for the use of brokerage is also provided in the Brokerage Guidelines (PDF).
Summaries of the final service packages per district are available here:
For more information please refer to the contracting approach frequently asked questions (PDF) or contact the Reform Team on 02 8753 9215 or email us at GHSH@facs.nsw.gov.au.
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