Equal Access
When you want to use our services, Housing NSW will ensure that you are not disadvantaged because of your cultural, or religious background, or if you have difficulty speaking English.
Language Services and Assistance
Interpreter services are offered to clients at no cost.
Housing NSW has an obligation to provide qualified and trained interpreters when conducting interviews, discussing complex matters, or when dealing with sensitive issues.
Family and friends cannot act as interpreters but they can stay with the client and provide support during an interview.
Family and friends can only act as an interpreter if staff cannot obtain a qualified telephone or on site interpreter.
Translated Information
Access our translated content by choosing a language from the menu on the left.
Please note that not all Housing NSW's translated fact sheets appear under the individual Language sections. Additional translated fact sheets are available.
For a complete list of all our fact sheets in all languages, please see the Fact Sheets page.
To view this translated information you may need to download or install the corresponding character set onto your computer.
Housing NSW provides a range of language services to ensure that all clients have equal access to public housing services and information.
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