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Policies Overview

Policy Last Amended: 09 Jul 2009

Detailed policies are listed below in alphabetical order.

 

Policy summaries are also available on major topics. To view the summaries, go to View by Topic >

 

A  C  D  E  F  G  H  I  L  M  N  O  P  R  S  T  U  V  W

 

A

  • Abandoned Dwellings & Uncollected Goods
  • Abandoned Vehicles and Vehicles Causing a Nuisance
  • Aboriginal People and Housing Assistance
  • Absence from Dwelling
  • Acquiring New Public Housing
  • Additional or Unauthorised Occupants
  • Appeals and Review of Decisions
  • Assistance Protocol for Residential Park Closures
  •  

    C

  • Calculating Market Rent
  • Child Protection
  • Client Feedback
  • Client Contact
  • Commitment to Service and Code of Conduct
  • Consumer Trader and Tenancy Tribunal
  •  

    D

  • Design Requirements for Social Housing (PDF file, 4.2MB)
  • Domestic Violence
  • Top of page

     

    E

  • Eligibility for Public Housing 
  • Emergency Response
  • Emergency Temporary Accommodation
  •  

    F  

  • Freedom of Information
  •  

    G

  • Good Neighbour Policy
  •  

    H

  • Headleasing
  • Housing Assistance for Elderly Clients
  • Housing Former Tenants
  • Top of page

     

    I

  • Improvements to Homes
  • Income Confirmation Scheme
  • Information Sharing and Coordination with Other Agencies
  •  

    L

  • Language Services
  • Lead Paint 
  • Locational Need
  •  

    M

  • Managing Difficult Client Behaviour towards Staff
  • Matching Clients and Properties (previously Allocating Public Housing)
  • Minors and Housing Assistance
  • Modifications
  • Mutual Exchange
  •  

    N

  • Neighbourhood Facilities
  • Nomination of Public Housing Applicants to Community Housing Providers
  • Non Rent Charges
  • Top of page

     

    O

  • Offering a Property to a Client
  •  

    P

  • Payment of Rent and Water Usage
  • Pay TV, Satellite Dishes and Antennas
  • Pets
  • Priority Housing 
  • Privacy and Personal Information
  • Private Rental Brokerage Service
  • Public Equity Partnership
  •  

    R

  • Relocating Tenants for Management Purposes
  • Renewable Tenancies
  • Rental and Water Usage Arrears
  • Rental Subsidy Non-Disclosure
  • Rent Subsidy
  • Rentstart 
  • Top of page

     

    S

  • Sale of Homes to Tenants and Disposal of Public Housing
  • Sign Ups
  • Smoke Free Zones
  • Special Assistance Subsidy - Disability
  • Special Assistance Subsidy - Special
  • Statements of Satisfactory Tenancy 
  • Succession of Tenancy
  • Summary of Housing Assistance Options for Applicants
  •  

    T

  • Tenancy Guarantee
  • Tenant Participation and Consultation
  • Tenant Repair Costs 
  • Transfers (previously Rehousing)
  • Types and Length of Lease
  •  

    U

  • Use of Premises
  •  

    V

  • Vacated Accounts
  • Vacating a Property
  •  

    W

  • Wait-Turn Housing
  • Water Charging
  • Top of page


    Last modified: Friday, 10 July 2009
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    Housing NSW © 2009
    Date last modified: Friday, 10 July 2009