The Accord is a formal agreement between NSW Government agencies. It provides an overarching framework for human service agencies – both government and non-government – to work in partnership to support the most vulnerable and disadvantaged in our community.
The Accord recognises that affordable and stable housing can maximise the effectiveness of other services, such as mental health support, disability services or family support.
The Accord aims to assist social housing tenants with complex needs to receive the support services they need to live independently and maintain their tenancies.
A Resource Kit for Partner Agencies has been developed to assist them in their work with vulnerable clients with complex housing and support needs.
The original Accord document has been updated following consultation feedback.
Under the Housing and Human Services Accord, a new service model named Shared Access is being trialled in several locations. The Trial Shared Access Schedule provides the framework for this model. Shared Access provides an agreement between support agencies and Housing NSW whereby other human services agencies can nominate clients for housing with a formal commitment of support.
This new model will be evaluated under the Shared Access Trials Monitoring and Evaluation Framework. A number of Shared Access Trials are under development – these bring together agencies to work together to house and support clients with complex housing needs, including young people without family support, people with a disability and people at risk of homelessness.
Who should I contact about this?
If you require further information about the Accord, please contact accord@housing.nsw.gov.au
If you would like to receive future Accord E-newsletters by email, please email accord@housing.nsw.gov.au with 'subscribe' in the subject line.
Top of page