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2015 Simply the Best Customer Service Awards finalists

20 November 2015

After receiving over 600 nominations for the Simply the Best Customer Service Awards, we are excited to announce the 2015 Awards finalists. The Awards recognise the outstanding contributions of FACS employees who have helped break the cycle of disadvantage and have demonstrated commitment to client service.

Property Care Video

FACS-Housing have just released a video on Social Media Channels (Facebook, Twitter and YouTube) providing information to tenants on how to take care of their public housing property. Within the next few months the video will also be displayed in some FACS local offices across the State.

Latest Rent and Sales Report

24 August 2015

The Rent and Sales Report is the sole authoritative source of data on NSW rent movements. Please see the latest Rent and Sales Report - Issue 112 for further information.

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  • To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (24 hours/7 days)

    Last modified: Friday, 27 November 2015
    Payment options for tenants eRepair - log your maintenance issue onlineGoing Home Staying Home

    Housing NSW Offices

  • Find an Office
  • Housing Contact Centre 1300 HOUSING
    1300 468 746


    24hrs/7 days

  • Maintenance
  • General enquiries
  • Home Purchase Advisory Service
  • Mon-Fri: 8.30am–4.30pm

  • Feedback – suggestions, compliments, complaints  
  • Reports of fraud or corruption
  • Mon-Fri: 8.00am–6.00pm
    Sat: 9.00am-5.00pm

  • Rentstart
  • Link2home
  • 1800 152 152 (free call)

    Open 24hours, 7days 

  • Deaf, hearing impaired and speech impaired access
  • Translation and Interpreter Services - 1300 652 488
  • Housing Appeals Committee
  • 1800 629 794 (free call)

    Housing NSW © 2015
    Date last modified: Friday, 27 November 2015